TravelPal answers your guests at any hour, sells the late checkout, and plans their trip.
TravelPal is an AI guest messaging and upsell tool for vacation rental property managers, connecting to 33 property management systems including Guesty and Hostaway, priced at $25 per unit per month, or $10 per unit plus 20% of card-paid upsells.
If it isn't sure, it holds the question for your team. Your team answers it in its working hours, and the guest is told it has been passed on.
A guest who waits all night feels forgotten. You find out from the review.
You pay the same on quiet nights and busy nights.
You wake up to send a door code. One night you miss a message.
Locked out at midnight with our kids. Nobody answered until 9 AM.Example review, for illustration
Your guest gets an answer. Your team is told when a person is needed.
Locked out at 2 AM. They answered right away.Example review, for illustration
You know these moments. Each one costs you a guest, a sale, or a night of sleep. TravelPal answers guest messages and sells paid extras (upsells), so they stop.
A guest is locked out at 2 AM. You read the message at 8.
For six hours, your guest believed nobody cared.
TravelPal answers right away, from the facts you gave it. If it is not sure, it asks your team.
A guest asked to stay later. Nobody answered in time.
They would have paid. You saw the message after they left.
Short-term rental guests already ask for early check-in and late checkout. TravelPal gives your exact price and a payment link.
Wi-Fi. Parking. The door code. All day, every day.
Your best people type the same answers, and the guest with a real problem waits.
TravelPal answers the simple questions. Your team keeps the work that needs a person.
You have seen an AI invent an answer.
One wrong promise to an angry guest, and it is your name on the review.
It does not guess. A complaint or a refund request stops the AI in that chat. TravelPal alerts your team and waits for a person.
The guest said yes. Then they had to pay on a website they did not know.
They closed the page. The sale was gone.
Airbnb guests pay inside Airbnb. VRBO and other vacation rental guests get a link to pay by card.
A guest writes in French at midnight.
Nobody on your team reads French. The guest waits until morning for a translation.
TravelPal replies in the language the guest writes in, at once.
A guest books again, and you greet them like a stranger.
Last time they told you about the dog and the late flight. Nobody wrote it down.
A guest books again. TravelPal remembers them.
You wake up and do not know what happened overnight.
You open app after app to find the one guest who needs you.
The inbox shows which chats need a person. Your team can read every answer TravelPal sends. When your team saves an answer, TravelPal uses it the next time.
A guest asks to stay later while you sleep. You see the sale in the morning. They are your guests, so your team can read every word.
An example night.
Can we bring a second small dog? The guest was told the team is checking. Your answer appears in the guest's chat.
An example inbox.
Your guest lands in a city they do not know. They ask what to do, and TravelPal plans the day. It is one of the most powerful trip planners in the world, and every company gets it.
An example plan. The places and the price are examples.
A guest asks what to do on Saturday. TravelPal answers with a plan, not a list of links.
Family, Romantic, Foodie, Art & Culture, Nightlife and Outdoors. Each plan fits the guest's dates and your unit.
Every stop is a place that exists. If TravelPal cannot confirm a place, it leaves that place out.
Food tours, boat trips, tickets and day trips, all around the world. Each one shows photos, ratings and a price.
We did not add this last month. It began as its own product, built over years, and travelers plan real trips with it at travelpal.ai today. Your guests get the same planner in their chat. Other guest messaging tools send a list of links.
Your guest lands late and tired, and the check-in email is lost in their inbox. With TravelPal, each stay gets its own private web page. Your logo is on it. Guests need no app.
An example guidebook.
No more "what is the address?" at midnight. The dates, the address and the directions are all there.
A guest sees "Stay later, $60" and taps it. You set the price. You did nothing, and you were paid.
Tours, tickets and day trips, all around the world. Your guest asks in the chat and sees photos, ratings and prices.
A guest asks where to eat. In the chat, TravelPal suggests real places with strong reviews, near your unit.
Your guest asks for something big from the page. Your team gives the price and says yes or no.
You are choosing who talks to your guests. Most AI tools answer and stop. TravelPal finishes the job. Here are six guest messages, answered both ways.
Most tools answer the question and miss the sale inside it. TravelPal reads the guest's message before it offers a paid extra.
An Airbnb guest trusts Airbnb. TravelPal asks for the money there, not on a website the guest has never seen.
Other tools send a link, or charge first and refund later. TravelPal collects the details and holds the guest's card. Your team says yes or no.
Most tools hand the question to your team, every time it is asked. TravelPal asks once and uses your saved answer the next time.
A tool that sells without checking leaves the problem at your door. TravelPal checks the time your cleaners need before it sells.
Most tools paste a list of places and leave the planning to the guest. TravelPal plans the day.
Example replies, for illustration. Other tools differ. Each one has its own comparison page, with sources.
| What you get | TravelPal | Guesty ReplyAI | Other AI tools |
|---|---|---|---|
| Answers guests and offers upsells | |||
| Guest pays without leaving the chat | A link out to a separate app | A link out to a hosted checkout | |
| Sells to Airbnb guests | No public claim | Through Airbnb's own tools, mostly | |
| Big requests: card held, charged only after you confirm | ✕ | Charge first, refund if you say no | |
| Asks your team, then reuses your saved answer | Hands it off and stops | Hands it off and stops | |
| A guidebook that sells paid extras | A separate app, not the AI | Rare, and they take a cut | |
| Checks the time your cleaners need before selling | No public claim | Some check calendars, not your crew | |
| Remembers returning guests and what they asked for | No public claim | Some list a CRM; a welcome back is not described | |
| A public price | $25 per unit per month, or $10 + 20% of card-paid upsells. No commission on Flat | A freemium label, pricing unpublished | $12 to $48 per unit, plus a cut of your upsells |
Based on each product's public materials, September 2026. Each tool below has its own page, with sources and dates.
One more difference. Many tools keep a share of what you sell. TravelPal's Flat plan takes no commission on your upsells.
It is midnight and 88°F in the bedroom. A guest who gets an answer can wait for the repair. A guest who gets silence writes the review.
No silence. TravelPal says sorry and says your team knows. TravelPal tells the guest when your team marks the problem fixed.
Nobody on your team wakes up to a surprise. Your team is told about every sale and every problem, with the guest's messages attached. TravelPal checks the time your cleaners need before it sells. If they have no time, it says no.
Checkout is now 4:00 PM. The team got a message and an email.
The air conditioning is not cooling. The guest's messages are attached.
The cleaners did not have enough time. TravelPal said no and told the guest why.
Example messages.
TravelPal connects to 33 property management systems (booking systems). Each system's page says what TravelPal can do there.
It reads your house rules and the answers you add. You can see and delete every fact it knows.
Hard questions go to your team. You can pause its replies yourself.
Every demo is 30 minutes with a founder. See every step on our "How it works" page.
Do you run a small hotel or an inn? Book a demo. We will tell you plainly if TravelPal connects to the booking system you use today.
One late checkout a month covers the price. Everything after that is new money for you.
Flat. Or Growth: $10 per unit / month, plus 20% of the extras guests pay for by card.
No setup fee · No commission on your upsells on Flat · No limit on messages · No higher price for more units
Book a demoStart on your ownYes, on the Flat plan. It covers messaging, upsells, the guidebook and setup. Growth costs $10 a unit instead, plus 20% of the extras guests pay for by card.
No, not on Flat. You keep the money from every late checkout and early check-in. On Growth we take 20% of the extras guests pay for by card.
The price for each unit never changes: $25 a unit on Flat, $10 a unit on Growth.
TravelPal is an AI concierge for vacation rental companies, short-term rental managers, and hotels. It answers guest messages at any hour, in the language the guest writes in. It sells paid extras, like a late checkout.
TravelPal connects to 33 property management systems, including Guesty and Hostaway. It also connects to Hostfully, Hospitable, Smoobu, Beds24 and OwnerRez.
Yes. TravelPal answers Airbnb and VRBO guests through your booking system, when it is connected. It can sell them a late checkout too. Airbnb guests pay inside Airbnb, or by card if you choose that.
It does not guess. It asks your team and tells the guest it has asked. Then your team's answer appears in the guest's chat.
ReplyAI suggests and automates replies inside Guesty's inbox, and does that well. TravelPal also collects big requests, like a boat day, for your team to confirm.
TravelPal tells your team and keeps helping the guest. Your team gets a message and an email, with the unit and the problem. After a complaint, the AI stops.
TravelPal can answer them. Your team stays in control. Ask us anything in the demo.