AI guest messaging for vacation rental property management companies
Your guests write at any hour, and TravelPal answers them. It also sells your paid extras at your prices.
What TravelPal does for a property management company
A guest writes at 2 AM, in Spanish, about a late checkout. Your team is asleep. That checkout is real money if someone answers in time. TravelPal is AI for property managers, and it answers that guest.
Answers at any hour
TravelPal reads each guest message right away. It answers in the language the guest writes in. More on guest messaging.
Sells paid extras at your prices
TravelPal sells mid-stay cleaning and more, priced from your own price list. On Guesty, it also sells late checkout and early check-in, after it checks your live calendar. More on upsells.
Collects payment
Airbnb guests pay inside Airbnb, through the Resolution Center. Guests who book elsewhere get a secure link to pay by card. More on Airbnb payments.
Knows when to stop
Some guests need a person, and AI for property management companies has to know that. When a guest complains or asks for a refund, the AI stops in that chat. TravelPal alerts your team. More on safety and escalation.
Remembers your guests
TravelPal builds a profile of each guest from what they write. A guest who books again is welcomed back the moment they book. More on the traveler profile.
In use today, and priced per unit
What the price covers
This example multiplies the per-unit price. It is not a price offer.
To compare AI tools for property managers, follow one real guest message on the how-it-works page. Everything the AI knows is in a knowledge base you can read, correct and delete. Pricing is the same for every unit. It is set so one late checkout can pay for one unit for a month.
Property management company FAQ
What can AI tools for property managers do?
TravelPal answers guests from the facts you give it, sells paid extras and collects the payment.
How is TravelPal different from the AI already in our PMS?
Most PMS assistants answer messages. TravelPal answers the guest, then finishes the sale. It prices a late checkout from your own price list. The guest pays through a link sent in the chat. The new time is written onto the Guesty booking that your team and cleaners already check.
What does it cost at portfolio scale?
The price is $25 per unit per month. Or choose Growth: $15 a unit plus 20% of upsells TravelPal sells, by card or through Airbnb. A 100-unit portfolio costs $2,500 a month. There is no setup fee, and no commission on upsells on the Flat plan. There is no limit on messages, and no extra charge when you add units.
Who runs the setup?
A founder runs it with your team. Connecting your booking system takes one form. Your listings (your unit pages) import by themselves. The AI starts by learning from your message history and property details.
What happens when the AI is not sure?
It does not guess. TravelPal holds the question for your team, in the guest's own words. Your answer appears in the guest's chat, in TravelPal's voice. You can save the answer as property knowledge, so your team never has to answer that question again.
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