Built for vacation rental property management companies
Your guests write at any hour, and TravelPal answers them. It sells late checkout at your prices and writes it to your booking system.
What TravelPal does for a property management company
A guest writes at 2 AM, in Spanish, about a late checkout. Your team is asleep. That checkout is real money if someone answers in time. Each job below has its own page and describes the product today.
Answers at any hour
TravelPal reads each guest message right away. It answers in the language the guest writes in. More on guest messaging.
Sells paid extras at your prices
TravelPal sells late checkout, early check-in, mid-stay cleaning and more. It prices each one from your own price list and checks your live calendar. More on upsells.
Collects payment
Airbnb guests pay inside Airbnb, through the Resolution Center. Guests who book elsewhere get a secure link to pay by card. More on Airbnb payments.
Knows when to stop
Some guests need a person. When a guest complains or asks for a refund, the AI stops in that chat. TravelPal alerts your team. More on safety and escalation.
Remembers your guests
TravelPal builds a profile of each guest from what they write. A guest who books again is welcomed back the moment they book. More on the traveler profile.
In use today, and priced per unit
What the price covers
This example multiplies the per-unit price. It is not a price offer.
One real guest message is followed through the whole product on the how-it-works page. Everything the AI knows is in a knowledge base you can read, correct and delete. Pricing is the same for every unit. It is set so one late checkout can pay for one unit for a month.
Property management company FAQ
How is TravelPal different from the AI already in our PMS?
Most PMS assistants answer messages. TravelPal answers the guest, then finishes the sale. It prices a late checkout from your own price list. The guest pays through a link sent in the chat. The new time is written onto the Guesty booking that your team and cleaners already check. The compare pages set TravelPal beside each alternative, with sources.
What does it cost at portfolio scale?
The price is $25 per unit per month. A 100-unit portfolio costs $2,500 a month. There is no setup fee and no commission on upsells. There is no limit on messages, and no extra charge when you add units.
Who runs the setup?
A founder runs it with your team. Connecting your booking system takes one form. Your listings (your unit pages) import by themselves. The AI starts by learning from your message history and property details.
What happens when the AI is not sure?
It does not guess. TravelPal holds the question for your team, in the guest's own words. Your answer appears in the guest's chat, in TravelPal's voice. You can save the answer as property knowledge, so your team never has to answer that question again.
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