Built for vacation rental property management companies
TravelPal answers your guests' messages around the clock, sells late checkout and other upsells at your prices, and writes it all back into the system you already run. It is priced so a single late checkout can cover the unit's month, which matters when your guests message at 2 AM, in Spanish, about a checkout that is worth real money if anyone answers in time.
What TravelPal does for a property management company
Each of these is its own page, and each traces to how the product actually behaves today.
Answers, around the clock
Every guest message is read the moment it arrives and answered in the language the guest writes in. More on guest messaging.
Sells, at your prices
Late checkout, early check-in, mid-stay cleaning and more, quoted from your own rate card and checked against your live calendar. More on upsells.
Collects, on the right rails
Airbnb guests pay inside Airbnb through the Resolution Center; guests from other channels pay by secure card link. More on Airbnb payments.
Knows when to stop
Complaints and refund requests stop the AI and alert a person. More on safety and escalation.
Remembers every guest
A profile of each guest is built from what they write, and a returning guest is greeted like a regular the moment they book. More on the traveler profile.
Live today, and priced per unit
What the flat $25 per unit covers
A worked example, not a quote: the flat per-unit price, multiplied.
The how-it-works page follows one real guest message through the whole product, and everything the AI knows sits in a knowledge base you can read, correct, and delete. Pricing is flat, per unit, with everything included.
Property management company FAQ
How is TravelPal different from the AI already in our PMS?
Most PMS assistants answer messages. TravelPal answers and then finishes the transaction: the late checkout is priced from your own rate card, paid inside the conversation, and the new time is written onto the Guesty reservation your team and cleaners already look at. The compare pages put it side by side with each alternative, with sources.
What does it cost at portfolio scale?
$25 per unit per month, flat. A 100-unit portfolio is $2,500 a month, with no onboarding fee, no commission on your upsell revenue, no message caps, and no surcharge as you add units.
Who runs the setup?
A founder does, with your team. Connecting your own booking system is one form, your listings import themselves, and the AI starts by learning from your own message history and property details.
What happens when the AI is not sure?
It does not guess. The question is held for your team in the guest's own words, your answer is relayed back in the concierge's voice, and you can choose to save it as property knowledge, so the same question never has to be escalated again.
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