Connections

Every system TravelPal connects to

TravelPal connects to 33 property management systems, including Guesty, Hostaway, Hostfully, Hospitable, Smoobu, Beds24, OwnerRez, Track, and Uplisting. Airbnb, VRBO, and Booking.com arrive through whichever of those you run, so there is nothing to connect separately. Find yours below and you will see exactly what the connection reads, what it writes back into your own account, and what it will not do, before you talk to anybody.

Every connected system, by segment

Short-term rental

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GuestyThe system TravelPal grew up on. Listings, reservations, threads, rates, and folios.HostawayThe system most managers run when they are not on Guesty. Four message rails, self-serve key.HostfullyWhere a reservation is called a lead. Two send rails out, and a sandbox to watch first.HospitableMessaging is Hospitable's own product. One rail, the booking thread, and a token you make.SmoobuPopular with European hosts and small managers. One thread per booking, self-serve key.Beds24Team-only notes on the booking. Inside Beds24, channel guests only; direct guests on a link.OwnerRezUS direct-booking specialists. Replies ride the booking's thread, and the guest writes first.HostexTwenty booking channels, Agoda and Trip.com included. One self-serve token, one guest thread.Track (TravelNet Solutions)Your own trackhs.com host, a key you mint yourself, and a real note only your team sees.UplistingNames the channel on every send. Uplisting switches API access on for you.iGMSFormerly AirGMS. OTA threads and email, with access granted by iGMS support.Smily (BookingSync)The European system formerly called BookingSync. Team-only notes sit in the guest thread.BedloopSpain and Latin America. One message rail, reply only, and an API user you make yourself.WuBook (Zak / WooDoo)One account behind Zak and WooDoo. Guest messaging reaches Airbnb threads only.OctorateSmall Italian and European properties. Chat and email rails, access enabled by Octorate.Host ToolsSmall portfolios on Airbnb, VRBO, Booking.com and Houfy. Your team's own replies reach us.Booking AutomationThe Beds24 platform under its own brand. Messaging reaches Airbnb, Booking.com and Vrbo.PxsolHotels across Latin America. WhatsApp, Facebook, Instagram, widget, and email rails.AvaiBook by idealistaidealista's all-in-one for Spain, Portugal and Italy. One guest conversation per booking.Tokeet (AdvanceCM)Also sold as AdvanceCM and Sympl. Email replies, and one guest record across stays.NOBEDSFor guesthouses and hostels. One self-serve token; Booking.com, Airbnb, and direct chat.DirectDirect Software, for US vacation rentals. Units rather than buildings, one message rail.RentalReadyGuestReady's own system for professional European portfolios. Replies land in GuestSpace.
Alongside your system

Three things you do not connect separately

Your booking channels already arrive with your reservations. These are the only other moving parts, and none of them is a second integration project.

Airbnb, VRBO and Booking.com Through your own channels

No separate connection. Whatever channels you run in your property management system flow in with their reservations. Airbnb guests are answered inside their Airbnb thread and can pay for upgrades without leaving it; everyone else gets a secure card link.

How Airbnb guests pay

Viator Guidebook experiences

The tours and experiences a guest can book from their guidebook are powered by Viator. Prices and booking links come straight from the Viator listing, never composed by the AI.

See the guest guidebook

Card payments Stripe Connect

Connect your own Stripe account in one click. You stay the merchant of record, TravelPal never holds a key that can move your money, and a card-paid upgrade settles itself the moment the guest pays.

How upsells are sold

The honest list

What a connection is, and what it is not

A TravelPal connection is a set of credentials you create in your own account, not a data export and not a second inbox. Your listings become the properties the concierge answers about, reservations arrive as they happen, and every reply goes back out through your own system so your team reads the same thread the guest does.

Each system draws its own lines. Some carry a team-only note inside the guest thread and some do not. Some reach a guest on four different rails and some on one. Every page in the list above says which, in its own words, because the honest half of that answer is the half that decides whether this works for you.

Running on Guesty today? The Guesty integration page goes the whole way through what syncs in each direction. Not sure how the connection behaves day to day? Follow one guest message end to end.

What a connection costs
Your system connectionIncluded
Channels through itIncluded
Viator experiencesIncluded
Card paymentsIncluded
Add-on chargesNone

Everything here is included in the flat $25 per unit per month; an integration is never an add-on charge.

Questions

Integration questions

Which property management systems does TravelPal work with?

TravelPal connects to 33 of them, including Guesty, Hostaway, Hostfully, Hospitable, Smoobu, Beds24, OwnerRez, Hostex, Track, Uplisting, and iGMS. Every one is built directly against that system's own API rather than through a middleman, and each has its own page listing exactly what it reads, what it writes back, and what that system will not let it do.

What if my property management system is not on the list?

Tell us what you run. The list grew out of a system-by-system review of the market rather than a wish list, so a system that is missing is usually one whose interface cannot carry a guest message at all, and we would rather say that plainly than take your money and find out later.

Do I connect my booking channels separately?

No. Airbnb, VRBO, Booking.com, and your direct bookings arrive through your property management system with their reservations, so whatever channels you already run flow in with no extra setup. Guests are answered on the channel they wrote in.

Does an integration cost extra?

No. Every connection is included in the flat $25 per unit per month, there is no setup fee, and TravelPal takes no commission on the upsells it sells for you.

Can I run more than one property management system at once?

Yes. Some companies keep one system for a managed portfolio and another for owner-direct units. Each connection is separate, each property stays attached to the system it came from, and every reply goes back out through the system that owns that reservation.

Updated

See it answer a real guest message.

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