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Does the AI answer guests in Spanish and other languages?

Guests & messagingUpdated
The short answer

Yes. TravelPal replies in the language the guest writes in, Spanish included, and there is no language setting to configure.

In detail

There is no fixed language list in TravelPal and no toggle to find. The reply mirrors the guest's own message, so a guest who writes in Spanish reads the answer in Spanish, and a guest who writes in English reads English.

Replies travel through your property management system connection, Guesty or whichever system you run, whatever channel the guest booked on, so your team's own inbox shows every message exactly as the guest saw it.

Some of what the AI sends is fixed wording rather than free conversation: a confirmation relayed from your team, or the payment steps for an upgrade like a late checkout. Those sentences are translated into the guest's language too, and any payment link inside them stays untouched, character for character, so a translated message never carries a broken link.

What we promise, exactly

We do not advertise a language count, because there is no list to point to; the honest claim is the behavior itself, an AI that answers in the language it is written to. It is covered by the flat $25 per unit per month like everything else. And when the AI cannot answer at all, it does not guess: it asks your team, as described in what happens when the AI does not know.

See it answer a real guest message.

Book a 30 minute demo with a founder and watch it sell a late checkout.