Which booking systems does TravelPal connect to?
TravelPal connects to 33 property management systems: Guesty, Hostaway, Hostfully, Smoobu, Beds24, OwnerRez, Track, Uplisting, and others. Booking channels like Airbnb, VRBO, and Booking.com reach TravelPal through your system.
Your system, not a new one
TravelPal connects to the property management system (booking system) you already run. Bookings, properties, nightly prices, and guest chats come from it. Your booking channels arrive with their bookings, not as separate connections. TravelPal sends every message to a guest through that same system, never by another route. So your team's own inbox shows exactly what each guest was told. For setup, you create access keys in your own account. The full list of systems has one page per system. Each page says what the connection reads and writes back, and what that system does not allow.
The systems differ, and the pages say how
Some systems have a note in the guest chat that only your team can see. Others have no such note. Some can message a guest in four ways, and some in one. Some allow date changes on a booking. Others leave them to the booking channel. So each page gives its own answer. You can read your system's page before you talk to anyone.
TravelPal treats booking channels differently
Channels have different rules. Airbnb guests get their guidebook link in the Airbnb chat, because Airbnb forbids outside links by email. Booking.com guests get the link by email, because Booking.com removes unapproved links from chat messages. Payment differs too. Airbnb guests pay for upsells (paid extras) inside Airbnb, through the Resolution Center. Everyone else gets a secure link to pay by card.
Beyond the booking system
In the concierge chat, guests find tours and experiences from Viator. Prices and real booking links come directly from Viator, never written by the AI. Direct card payments for paid extras go through your own Stripe account, using Stripe Connect. Every connection is included in the flat $25 per unit per month, or $15 plus 20%.
If your system is not on the list
Send us your system's name, and you will get a clear answer. The list comes from a system-by-system review of the market, not from a wish list. So a missing system usually offers no connection that can carry a guest message. We prefer to say that plainly before you pay.