What does onboarding actually involve?
Setup is one form: paste the API credentials (secret codes) from your property management system. TravelPal checks them and starts to import your listings, with no other settings to change.
Connecting your system
On Guesty, open Integrations → Developer tools → OAuth applications. Create a new application, which gives a client ID and secret. On Hostaway, get an account ID and an API key from Settings. Every system has its own short path, shown on its own page in the list of systems. Paste your codes into TravelPal. TravelPal rejects bad ones right away. Where the system supports it, TravelPal subscribes to that system's booking and message updates by itself. The import of your listings (your units) starts right away and runs in the background. From then on, everything runs by itself. Each listing becomes a property. Each new booking gets its own guest link. A cancellation ends that link.
Two required steps, two optional ones
The getting-started guide in TravelPal has two required steps. First, add properties. Connecting your system does this for you. Second, connect a first guest. Every guest gets a private concierge link for their stay. You can send it wherever you talk to guests. Two more steps are optional. Train the concierge on your past guest conversations. This training starts only when you click. Add your logo and brand color to every page your guests see. TravelPal marks each step done from your live account, so you keep no checklist.
Who does the work
You do the work, and it is small on purpose. TravelPal shows the connection status, listing counts and last sync the whole time. Setup is included in the price, with no onboarding fee. That price is $25 per unit per month, $15 plus 20%, or $0 plus 30%. Onboarding means setup.