How does TravelPal work with my cleaning crew's schedule?

Turnovers are protected automatically

TravelPal never sells a late checkout when another confirmed booking takes the unit the day your guest leaves. The price does not matter. TravelPal also refuses an early check-in if the previous guest leaves that same day. It refuses because an early arrival uses exactly the time your cleaners need. In both cases, if TravelPal is not sure, it does not sell. TravelPal checks if the time is available before it looks at a price. So the AI never sees a price for a time it cannot sell.

You set the notice your crew needs

You tell TravelPal how many hours of notice your cleaners need, up to two weeks. A team with staff on site can set zero. TravelPal refuses a sale with less notice than you set. The guest's booking page shows those times in gray. TravelPal counts the hours in the property's own time zone, because cleaners work on local time.

TravelPal sells a mid-stay cleaning only when the guest chooses the day and hour. TravelPal never guesses them, because cleaners plan by day and hour. TravelPal never sells a cleaning on the checkout day at all. That cleaning between guests is the turnover, and it is already somebody's job.

How your crew finds out

TravelPal does not message your cleaners directly. It tells your team about every sale in three ways at once. They are a team chat message, an email, and a note on the Guesty booking. The next person who opens that booking will look there. After a paid late checkout, TravelPal also writes the new time on that booking. Cleaners who work from Guesty then see the real checkout time, not the old one. Your team schedules your cleaners as it does today. The change is already visible everywhere your team looks.