How does TravelPal sell early check-in?
When you turn it on, TravelPal offers early check-in on Guesty bookings in chat, at your exact price. It sends payment steps for the guest's booking site, and nothing is booked until paid.
Your exact prices
Each booking gets its own price from your price list. A price can be a flat amount, or a percentage of that booking's nightly rate. Arriving a full day early costs the price of a night. The AI can say only numbers that its price check gave for that exact booking. So a guest never hears an invented number. On Flat you keep the money from early check-ins. TravelPal costs $25 per unit per month on Flat, $15 plus 20%, or $0 plus 30%. On Flat TravelPal takes no share of upsells (paid extras).
The cleaning turnover comes first
Before it sells, TravelPal checks the turnover (the cleaning between guests). If the guest's unit has another checkout on the arrival day, early check-in is refused automatically. This is because an early arrival uses exactly the time your cleaners need. When there is any doubt, TravelPal does not sell. Nothing can override this check.
You set a selling window: how far ahead offers start, and how close to arrival they stop. TravelPal refuses requests outside the window. A price already given to a guest stays valid after the window closes. For more, see how TravelPal works with your cleaning crew's schedule.
Payment, and what happens after
Airbnb guests pay inside Airbnb, and other guests pay by card through a secure link. The booking updates as soon as the card payment is complete. For details, see how Airbnb guests pay for upsells. When an early check-in is sold, TravelPal moves the booking's planned arrival time in Guesty. So your team and your tools see the real time. TravelPal can also offer early check-in to eligible guests before they ask. You choose the lead time (when the offer is sent). TravelPal runs exactly the same checks before it says any price.