Why a price list helps you
Guests already ask for more time, another night or a clean room. A family with an evening flight wants the unit until the afternoon.
Without a price ready, you either say no or give the time away. With a price list, that time is paid for, and your cleaners know the plan.
1. Late checkout
A late checkout lets the guest stay past your checkout time. Set one price for each time, such as 1 PM or 3 PM. A later time costs more, because your cleaners have less time.
Before you say yes, look for a guest who arrives that same day. If one does, your cleaners need that time, so keep your normal checkout. To try your own numbers, open our late checkout calculator.
Our guide on how to charge Airbnb guests for late checkout shows each step.
2. Early check-in
An early check-in lets the guest get into the unit before check-in time. Saying yes is easiest when the unit was empty the night before. When a guest left that morning, your cleaners need the unit first.
Price it by the time the guest arrives. An arrival at 9 AM should cost more than one at 2 PM. Read our guide to the early check-in fee for a message you can copy.
3. An extra night before or after the stay
An empty night next to a booking can be hard to fill. An orphan night is a gap too short for your minimum stay. The guest who is already booked may want that night.
Offer the night before arrival or the night after checkout. Price it from your calendar's rate for that night. An Airbnb or Booking.com guest books it on that site. You approve the change there.
See how to fill orphan nights for the steps.
4. Mid-stay cleaning
A guest on a long stay may want a clean before the stay ends. Charge one flat price for the clean. Let the guest pick from times your cleaners can do.
Never sell a clean for checkout day, because your cleaners come that day anyway. Give your cleaners the notice they need to plan. Our post on the mid-stay cleaning fee covers what to include.
5. Damage waiver
A damage waiver is a one-time fee that the guest does not get back. A guest who buys it does not leave a refundable security deposit.
Ask your lawyer or your insurer what the waiver should cover. Our post compares the damage waiver and the security deposit.
How to price your paid extras
You can set prices for one unit, a group of units or every unit.
A price can be a flat amount or a share of the guest's nightly rate. A very early or very late time can cost a full night. Give cleaning and the damage waiver one flat price each.
How guests pay for paid extras
The way to pay depends on where the guest booked. A guest who booked on Airbnb pays in the Airbnb Resolution Center. Guests from Vrbo, Booking.com or a direct booking pay by card with a link. An extra night is different: Airbnb and Booking.com guests change the booking there.
Read how Airbnb guests pay and how to charge Booking.com and Vrbo guests.
When to offer a paid extra
Offer each extra while the guest can still plan around it. A message a few days before arrival suits early check-in. A message before the last night suits late checkout.
Stop selling once the cleaning plan for that day is set. Say no kindly, and offer a place to leave bags instead.
How TravelPal sells paid extras for you
For bookings in Guesty, including Airbnb bookings, TravelPal offers these paid extras in the guest's chat. It gives your exact price, from your own price list. When it cannot give one, it asks your team.
TravelPal checks your calendar before it offers more time or another night. It can send offers before arrival and before checkout, so the guest does not have to ask. You choose when each offer goes out and what it says.
When a guest pays for more time, the new time goes onto the booking in Guesty. A card payment does this by itself. An Airbnb payment does too, when TravelPal knows which offer was paid. If not, this happens when your team confirms the payment. You get an email about each sale. Read how TravelPal sells paid extras on Guesty.