TravelPal vs Enso Connect
Enso Connect is a mature guest-experience platform that does more than TravelPal in several areas. Enso's terms take 5% of your upsells, up to $25 each; TravelPal's Flat plan takes none.
What Enso Connect is
Enso Connect covers the guest journey. It has a "Boarding Pass" check-in flow, guest verification and screening, and smart locks and thermostats. It also has automated upsells (paid extras) and a unified inbox. Its AI, EnsoAI, has autopilot and copilot modes and a knowledge base of answers. Every plan includes Boarding Pass, whether or not you need it. Plans cost $16, $24 or $28 per unit per month billed yearly, or from $20 billed monthly. The minimum is 5 units, with no setup fee. Enso's terms of use take 5% of upsells and fees sold through Enso, up to $25 each. A term renews by itself until you give written notice 30 business days ahead. Enso's homepage shows a 5.3x cash return.
Where TravelPal differs
TravelPal publishes $25 per unit per month, or $15 plus 20%, and on Flat your upsells are yours.
TravelPal answers guests, sells paid extras in the chat, and on Guesty writes sales to your booking system.
$25 per unit per month, or $15 + 20% of upsells TravelPal sells, by card or through Airbnb
Where Enso Connect is ahead
Before you decide, see what Enso Connect does well.
Deeper check-in and verification
Enso is strongest at Boarding Pass, guest verification and screening, and smart locks. TravelPal does none of that, so check-in stays with you.
Smart lock connections
Enso connects smart locks and thermostats: an add-on on Core, included on Pro and Max. TravelPal sends door codes only when it has them, and never controls hardware.
Years of integrations
Enso Connect lists integrations with many property management systems (booking systems) and has run them for years. TravelPal connects to 33, and theirs have been in use longer.
A marketplace for experiences
Enso Experiences and transport bookings let a guest buy more, and TravelPal's range is smaller. TravelPal sells your own paid extras in its guidebook, a private web page for each stay. In the concierge chat, TravelPal offers Viator experiences.
Side by side
Each row is something property management companies ask about. For Enso Connect, we show what they say in public.
- Offered, on that product’s own public pages
- Something TravelPal does not do
- What their materials say, where a check mark would say too much
| What you get | TravelPal | Enso Connect |
|---|---|---|
| AI answers guests | ||
| Sells paid extras to guests | ||
| Commission on your upsell money | None on the Flat plan | 5% of upsells and fees, up to $25 each, per their terms of use (7% on damage waivers) |
| Published pricing | $25 per unit per month, or $15 + 20% of upsells TravelPal sells, by card or through Airbnb | $16 to $28 per unit per month billed yearly, or from $20 monthly; 5-unit minimum |
| Airbnb guests send the payment inside Airbnb, through its Resolution Center | Not described on their pricing page | |
| Questions it cannot answer are held, and your answer appears in the guest's chat in one voice | Low-confidence replies wait as drafts for your team, or go to a person | |
| Answers you write always come before learned answers | Precedence not described publicly | |
| Remembers returning guests and what they asked for last time | Repeat bookings merge into one guest profile carrying the last stay | |
| Builds profiles for guests who stayed before you signed up | Two years of PMS history syncs in; profiling from it is not described | |
| Connects to more than one property management system | 33 systems, each built on its own API | |
| Digital check-in and guest verification | ✕ | |
| Checks the time your cleaners need before it sells a late checkout or early check-in | On Guesty | No public claim |
Based on Enso Connect's public pricing page at ensoconnect.com/pricing and its terms of use, read November 2, 2026. We read their CRM, AI and integrations pages and help center on November 2, 2026. If Enso says in public it has a feature, it gets a check mark.
When Enso Connect’s materials do not describe something, the row says so. That does not mean Enso Connect cannot do it.
Common questions
What does Enso Connect cost?
Enso Connect's pricing page lists plans from $16 per unit per month billed yearly, or $20 billed monthly. The exact price depends on portfolio size, booking system and AI usage. Its terms of use take 5% of upsells and fees sold through Enso, up to $25 each. TravelPal's Flat plan costs $25 per unit per month, with no commission on your upsells.
Does TravelPal do digital check-in or guest verification?
No. If you must have contactless check-in, guest verification, or screening, Enso Connect offers what TravelPal does not.
Both products have AI and upsells. What is actually different?
As an Enso Connect alternative, TravelPal differs in the money and the focus. On Flat, TravelPal takes nothing from your upsell money; Enso's terms take 5%, up to $25 each. TravelPal focuses on the guest conversation: answering guests, selling paid extras, and collecting payment through a link.
Sources
If something here has changed, tell us and we will correct it.
Updated
Enso Connect is a trademark of its owner. TravelPal is not affiliated with or endorsed by Enso Connect.